Key Takeaways
- Track six key performance indicators (KPIs). Cost per mile, reimbursement accuracy, driver compliance, administrative workload, employee adoption, and program suitability help you evaluate your mileage reimbursement program.
- Look beyond reimbursement spending. Understanding payment accuracy, administrative time, and employee experience gives you a more complete picture of program performance.
- Review compliance regularly. Monitor mileage documentation, driver eligibility, and applicable IRS requirements to identify and address potential gaps.
- Make sure your reimbursement method still fits. Changes in employee mileage, location, and job responsibilities can affect whether your current program remains appropriate.
- Turn your findings into action. Use a KPI scorecard to establish benchmarks, prioritize improvements, and track progress as you prepare for 2027.
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