Reliable By Design. Supported By People.

When your team relies on mileage tracking and reimbursement to do their jobs, reliability is not optional.

Middle-aged man in a navy polo shirt standing beside an open car door, looking at a smartphone displaying a map app.

Cardata is built to be stable, responsive, and easy to support.

Our platform, mobile app, and services work quietly in the background, so everything runs smoothly. And when you need help, our team is here for you.

Trust, Security, and Compliance

For enterprise teams, reliability also includes how your data is handled. Cardata maintains a structured approach to security and compliance.

This information supports internal security reviews and procurement processes.

Enterprise-ready with SOC 2 Type

II compliance

Annual independent penetration

testing for added security

Ongoing vulnerability monitoring

with monthly automated scans

End-to-end encryption in transit

and at rest

WAF-protected infrastructure with

isolated network subnets

Enterprise-ready with SOC 2 Type

II compliance

Annual independent penetration

testing for added security

Ongoing vulnerability monitoring

with monthly automated scans

End-to-end encryption in transit

and at rest

WAF-protected infrastructure with

isolated network subnets

Mobile App Stability

Cardata’s mobile app is built to perform consistently in real-world driving conditions.

Ongoing improvements continue to increase reliability across both iOS and Android, placing Cardata among the most stable mileage tracking apps available today.

Smiling man in suit holding a car key and looking at his smartphone while standing outside an open car door.
Metric
Competitive Median
Cardata
Crash-Free Rate
99.8%
99.8%
iOS Crash-Free Users
99.93%
99.95%
Android Crash Rate
0.26%
0.10%
ANR Rate
0.16%
0.00%

99.8%

crash-free rate

3.2x

more stable than peer mileage tracking apps

Real Support.
No Call Centers.

Cardata’s support model is simple. When you need help, you reach a real person who understands your program.

There are no outsourced call centers or long ticket queues. Just direct, knowledgeable support.

Service Commitments (SLA)

We maintain clear service standards to ensure timely, reliable support:

Calls

80% answered within 120 seconds

Emails

Response within 4 hours

Customer Satisfaction

Always maintained above 80%

Resolution

Average resolution time is less than 24 hours

This approach reduces delays, improves clarity, and helps teams stay focused on their work.

Proven Customer Experience

Cardata is consistently recognized for ease of use and implementation.

  • High ratings for Usability
  • Strong performance in Implementation
  • Recognized in Mileage Tracking categories
  • Known for being Easy to Do Business With
G2 Winter 2026 badge with the text 'Easiest To Do Business With' and G2 logo.G2 Winter 2026 Leader badge with red and yellow angled stripes at the bottom.G2 badge for Winter 2026 awarded for Best Relationship.Badge reading Winter 2026 High Performer with the G2 logo in the top right corner.G2 Winter 2026 badge with the title Most Implementable.

Let us make reimbursement easy for you.